Tagged: deming

Fifty three

Building an influence model is mentally taxing. Marcus lifted our spirits: “I’ve been in manufacturing my whole life and often think what a buzz it must have been to have worked alongside Deming or Juran, or to have helped develop the Toyota Production System. Now I know this thing we’re doing here may only have a fraction of the impact, but it feels important. It feels new. It feels right.”

Deming and Juran were quality management pioneers whose work revolutionized manufacturing during the 20th Century, and Marcus’ reference prompted me to brush up on their contributions that evening. I stumbled upon a great quote and emailed Marcus.

Hi Marcus,

Another Attenztastic day!

You mentioned Deming, and I just found this quote by him:

“To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge – knowledge for leadership of transformation.”

You may not have been able to work with him, but it appears you’re pursuing his enduring vision. Pushing it in fact. We’re at the cutting edge of building that profound knowledge in ways he possibly never imagined.

See you at the eleven o’clock.


Marcus sent back a smiley with a postscript: “How are you getting on with moving away from email and on to the enterprise social network?”